FAQs

What are the forms of payment accepted ?

We accept several payment methods, including major credit cards and secure online payments.

What is LOCAL’s return policy?

LOCAL offers a flexible return policy. Please see the "Returns" page for detailed information on the procedure.

How can I contact customer service?

If you have any questions, our team is here to help you. Go to our “Contact” page. A member of the team will respond to you as soon as possible or otherwise send us a message to info@lellocal.com

Can I cancel my order after placing it?

We process orders quickly, but if you need to cancel, please contact us as soon as possible. See our cancellation policy for more details.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email containing a tracking link. Use this link to track the delivery of your package or directly in the “track my order” section.

Do you offer shipping costs for all orders?

Yes, we regularly run promotions offering free delivery. Stay tuned by subscribing to our newsletter.